HOA Testimonials

Therese Mahoney Secretary/Treasurer Doral Creek Condominium Association Ann Arbor, Michigan
Therese Mahoney Secretary/Treasurer Doral Creek Condominium Association Ann Arbor, Michigan

Twin Oaks has serviced the Doral Creek Condominium Association (within the community of Stonebridge) for over 10 years, providing attentive and professional landscaping maintenance, and performing special projects as needed.

Of specific note is their commitment to hiring experienced and talented leaders within all their varied services. Particularly important to us is the ability to reach out to our Account Manager, who coordinates services and addresses issues promptly, and follows up in a timely fashion.

We recommend Twin Oaks to any entity looking for a full-service, talented, and responsive provider.

Ashley Debreczeny, Cabrio Properties Ann Arbor

8-Nov-16

I have been working with Twin Oaks Landscape, Inc for almost two years now and have been very satisfied with the work they perform. Currently, they provide full-service landscaping to two Associations managed by Cabrio Properties. Twin Oaks Landscape services range from weekly mowing, pruning, weeding, site-care and landscape projects.

The staff at Twin Oaks is very knowledgeable, courteous, and friendly. They are always willing to meet on-site to go over any question or concerns that I or an owner may have.

I highly recommend Twin Oaks Landscape, Inc for all of your landscaping needs. If you have any questions, please feel free to contact me.

Property Manager Testimonial
Property Manager Testimonial

I have worked in the Condominium Management industry for more than twenty years, and I have worked with dozens of different landscape firms throughout that time.  I found Twin Oaks to be one of the best in the industry.  They are prompt and thorough when it comes to communication and response time, and they provide exceptional service, increase property values and provide managers piece of mind when it comes to following through.  I highly recommend them to anyone looking for more than just cost when it comes to landscape firms.

Mariah Sroka, CMCA, AMS, PCAM

Community Manager

~ 10 Years with Travis Pointe Community
~ 10 Years with Travis Pointe Community

We have been working with the Travis Pointe Community for a decade now, and are very proud of the relationship we have established with them.  We provide maintenance services including lawn mowing and edging, planting bed weeding, fertilizer and core aeration, plant pruning, storm damage clean ups, spring and fall clean ups and winter services.

Below is a recent testimonial their Board of Directors provided to us. 

“Twin Oaks has provided outstanding lawn maintenance and snow removal services to the 121 homeowners in the Travis Pointe Condominium Association for about ten years.  The owner, account manager and employees are extremely responsive to our concerns and standout from other contractors by their focus on communications and customer service. 

They willingly meet with representatives of our community to resolve any issues that arise.  Twin Oaks thoroughly understands our contract specifications and complies with the requirements in a very professional manner.  Their management and employees are conscientious, polite and friendly and are a pleasure to have work in our community. 

Our satisfaction with Twin Oaks is best reflected by our award to them of a new three-year contract for lawn maintenance and snow removal services that begins April 2014.”      
~ Board of Directors, Travis Pointe Condominium Association

Board of Directors – Chatterton Village, Canton

The community of Chatterton Village in Canton is extremely pleased with the complete line of services Twin Oaks provides us. We have been with Twin Oaks for several years now and have a year-round contract with them that includes services covering all of our communities needs. Their crews are reliable and courteous and the account manager keeps our communities Board of Directors well informed. We continuously receive compliments on the appearance of our community from our visitors and friends in neighboring communities. Twin Oaks continues to exceed our expectations.

Kathe – Crooked Stick Condominium Assoc., Ann Arbor

We at Crooked Stick Condominium Association in Stonebridge — now that we’ ve used your services through a first winter and beginning of spring — want you to know how pleased we are not only with the high quality of snow removal and spring cleanup, but also with the exemplary customer service you provide your clients. Snow removal was great. Snow was removed promptly with no gouging of driveways or lawns and landscaped areas. Our owners made a point of calling or writing to tell me this. They also really appreciated the careful spreading of mulch, keeping it even and on the areas that should be mulched and not on others. I’ve especially appreciated your personal check-ins with clients and am comfortable knowing that you are accessible and responsive. Congratulations on a fine beginning.